FREQUENTLY ASKED QUESTIONS

The "Orientation Zoom Class" is a lecture intended to provide new puppy parents with foundational knowledge and advice around critical new puppy learning: home set-up and management, how puppy's learn, toilet training, puppy biting, socialisation, separation and more.

This session is ideally attended before you get your puppy and definitely before you attend your other classes. As this is a lecture, and not an interactive Zoom class where we practise training games and exercises together - puppy can take a nap ;-)

I want to provide you with the most flexible and supportive puppy school experience. In order to achieve that, I have designed each of your 5 classes of this 5-week course to have it's own theme. For example, the week 1 Orientation class is all about Puppy Priorities. Week 2 focusses on sensible socialisation games to build Confidence and Calmness&hellips; etc.

So once you have booked your spot, you can log in to your Puppy Priorities course page. Here you will be able to register for each of your 5 class sessions individually, with one click. These options provide you with maximum flexibility to mix and max dates and time slots and class formats, based on how the available classes will best fit around your family and work commitments.

Aside form the week 1 Orientation session, you don't need to register for your classes in chronological order. As long as you successfully complete the final quiz of your Puppy Priorities video course, and you attend each one of your 5 classes, you can graduate from The Mindful Dog's Puppy Priorities Program, and enjoy all the benefits: Extended access to the 5-week course program and support services for 1 year... and a few super bonusses.

No matter what the reason, if you can't attend, simply register for the next available class with that topic. You get maximum flexibility to select your preferred dates and times for each class, as well as your preferred class format.

Every Tuesday at 7:00 pm, I will hop onto Zoom to answer any non-urgent questions, concerns and tips, students have posted in the Puppy Priorities support community during the past week.
When you log in to your Puppy Priorities course page, you will see the weekly Q&A sessions listed under the Upcoming Classes & Q&A's" heading.
Simply select the "Register" button and you are booked in with one click.

Because I still work on a small group class basis. (max. 8 puppies / class), in order to provide you with more individualised support, refunds will not be granted once you have started your course and attended your Orientation session and/or you have accessed more than 20% of your online course content.

90 Days. Why? Because what we cover in this Puppy Priorities Program is critical learning that is ideally completed before your puppy enters their adolescent stage of development, generally between 4 and 5 months of age. If you wait too long, you miss a critical window of opportunity to shape your puppy's brain and behaviour, which can prevent future problems.

However... If you graduate from the Puppy Priories Program, by successfully completing your video course final quiz, and by attending all 5 classes of this course... Your access to course materials, weekly Q&A's and the support community will be extended for 1 year. This will nicely help you navigate the sometimes challenging teenage puppy period.

If we've learnt anything in recent times, it's that "life happens...".
If you were unable to provide you puppy with the necessary training due to misfortune, and you would like me to extend your access to the course, classes and support services: contact me to discuss options.

If however, you have chosen to let things slip... and are therefore much more likely to experience problem behaviours with your puppy, I am not inclined to provide you with extended course access and free support services.
Do the work... Graduate. And you will be rewarded with extended course access and support services for 1 year!