Radica Raeves, T/as The Mindful Dog, acknowledges the traditional owners and custodians of the land, seas and rivers of Australia. The Cammeraygal peoples of the Eora nation, on whose land we come together during class, and the Darkinyung people, on whose land we live and operate our business, and operate our business. We pay our respects to Aboriginal and Torres Strait Islander elders, past, present, and emerging. We aspire to learn from traditional knowledge and customs, so that, together, we can protect our environment and cultural heritage through law.
General Terms of Use
Terms & Conditions - All Group Classes and Private Coaching Sessions
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By using this website, and/or enlisting any services and/or purchasing any products from it, you signify your consent to these terms of use. If you do not agree to these Terms of Use, please do not use the website. Your access to and use of this website, as well as all related websites operated by The Mindful Dog (which includes: mindful.dog and all subdomains of this domain (collectively the "Site") is subject to the following terms and conditions ("Terms of Use") and all applicable laws. By accessing and browsing the Site, you accept, without limitation or qualification, the Terms of Use and acknowledge that any other agreements between you and the Site are superseded and of no force or effect:
As a certified Family Dog Mediator and eco mindful dog mum, what and how I teach goes well beyond dog training. My focus is on helping new puppy parents develop the knowledge and skills to enjoy a wonderful and rewarding relationship with their dog, by cultivating curiosity, compassion, kindness and care for our environment.
I incorporate a science-based view of the world: from evolutionary biology to anthrozoology, and have embraced the L.E.G.S. model (Learning, Environment, Genetics, Self) as developed by Kim Brophey.
All puppies and dogs attending our in-person Puppy School classes and Private Dog Coaching sessions, need to be up-to-date with their vaccinations, specific for their age group.
Puppies attending our in-person Mindful Puppy School, need to have had at least their 1st puppy booster vaccination to protect against Distemper, Hepatitis and Parvovirus (= C3 DHP), at least one week prior to attending group sessions.
All adult dogs booked for in-person, private, in home coaching services or in-person group puppy parenting classes, need to be up-to-date with their C5 vaccinations.
Your instructor will request to see a copy of your puppy or dog's most recent vaccination certificate prior to commencing in-person group classes and private coaching services.
Please note: We do not consider homeopathic nosodes an acceptable alternative to conventional vaccines for young puppies or dogs. We do however accept a written confirmation by your Veterinarian with regards to a recent titre test (min. 14 days prior to class start date) that your dog is currently still adequately immunised as per the commonly required C5 vaccines.
If your puppy or dog is attending in-person group classes or private coaching services, your dog also should have received regular and timely parasite treatments for worms, fleas and ticks.
This is for the safety of your puppy or dog, and others; therefore no exceptions can be made. You will be requested to present a copy of your puppy or dog's most recent vaccination certificate; prior to entering the venue.
If a puppy or dog is unable to attend classes, owners are more than welcome to attend without their dog, in order to keep up to date with the course.
Please DO NOT bring your puppy or dog to group class if he or she has:
Equipment REQUIRED during puppy parenting classes or private coaching sessions:
Occasionally, we may find that a class environment does not suit a puppy or owner. Full discussion over the best way to proceed will be undertaken and this may result in us making alternative arrangements to assist you.
To make the most of the classes and achieve optimal results, short daily exercise sessions at home are favourable to allow you and your puppy to practice the techniques and lessons prior to the next class.
Puppies of any dog breed or cross-breed are welcome to join our puppy parenting classes.
Class and playgroup sizes are kept small, in order to provide individual tuition and a relaxed learning environment (e.g. 6-8 puppies max. / puppy class).
Our Puppy Parenting Classes are designed to be fun and rewarding for both the puppy and puppy parent; and in the interest of safety, responsibility and welfare it is important that the following terms and conditions, specific to Puppy Parenting Classes are noted:
In-Person Mindful Puppy School Classes - Age Restrictions:
Only puppies aged between 8 and 16 weeks old at the start of this 4-week in-person program can attend Mindful Puppy School classes.
This is due to the fact that the development of this age bracket is quite different from older puppies.
Please also refer section: 2. Health & Safety, Hygiene & Environment
At the time of online booking and payment, you will receive an email confirmation of your class enrolment details or private coaching appointment link. This email will confirm dates and times, and provide any other useful information with regards to your booking.
The class enrolment confirmation email, confirms that the customer will attend the entire, multi-week class course. The customer is expected to make every effort to attend each week. If the customer is unable to attend, they are responsible for informing their instructor as soon as possible.
It is the customer's responsibility to ensure they attend on the correct date, time and place for the classes, according to the details provided by the instructor, and to inform their instructor if they are unable to attend at least 72 hours in advance.
The full course fee or appointment fee must be paid at the time booking, using our secure online payment system (Stripe). The price advertised at time of booking applies.
Failure to pay in advance may result in your spot being given to another customer.
Failure to attend a course that you have booked a place for, but not yet paid for, will result in a request for full payment, which you agree to be liable for.
All multi-week classes and course program cancellations need to be given at least 14 days prior to the start date of your scheduled classes and course program. Because we operate our classes on a very low instructor ~ dog ratio, refunds for cancellations within 14 days of the start date of the classes and course program, will only be granted if your spot can be filled by another client.
All multi-class program reschedule requests are subject to alternative availability, and need to be given at least 14 days prior to your scheduled class, in order to give someone else the opportunity to fill your spot.
Refunds will not be granted once you have started your multi-week classes and course program, meaning: you have attended at least one class and/or you have viewed up to 20% of your course program video lessons. There will be no partial refunds for missed classes.
All cancellations for Private Dog Coaching Consultations need to be communicated at least 72 hours prior to your scheduled appointment.
Refunds will not be granted if the customer does not show up on the scheduled appointment.
There will be no partial refunds for missed time if the customer arrived late to the scheduled appointment. We totally understand that unexpected things happen. Please contact us if you have questions.
Refunds will not be granted if the customer does not show up on the scheduled appointment.
There will be no partial refunds for missed time if the customer arrived late to the scheduled appointment. We totally understand that unexpected things happen. Please contact us if you have questions.
You are entitled to a full refund, in the event that your instructor, Radica Raeves FDM PDT, is forced to cancel (e.g. due to COVID-19):
- a multi-week course you enrolled for, prior to the start date of the multi-week course
- a private coaching session you booked, prior to the start of your booking.
Any exceptions to the above "Bookings, Cancellations & Refunds" policy is at the discretion of The Mindful Dog's class instructor or trainer.
By accepting our full terms and conditions, you also consent and agree that The Mindful Dog, its employees, or agents have the right to take photographs, videotape, or digital recordings of yourself, your family members and your pets during puppy school classes, and to use these in any and all media, now or hereafter known, and exclusively for the purpose of marketing and education.
Your further understand and consent that no full names or contact details of yourself or family members will be disclosed therein. Only first names, pet names, species and breed will be made public in descriptive text or commentary.
You hereby release to The Mindful Dog, its agents, and employees all rights to exhibit this work in print and electronic form publicly or privately for use online and in their marketing and educational collateral. You also waive any rights, claims, or interest you may have to control the use of your identity or likeness in whatever media used.
You understand that there will be no financial or other remuneration for recording yourself, family members or pets, either for initial, or subsequent transmission or playback. You also understand that The Mindful Dog, is not responsible for any expense or liability incurred as a result of your participation in this recording, including any medical expenses due to any sickness or injury incurred as a result.
You represent that you are at least 18 years of age, have read and understood the foregoing statement, and are competent to execute this agreement.
You agree that:
Radica Raeves FDM PDT, T/asThe Mindful Dog, will endeavour to create as safe an environment as possible for the training of my dog and will offer only sound, safe, and responsible training instructions based on the current knowledge and best practises described in the position statements of the Certification Council for Pet Dog Trainers (CCPDT), the Association of Pet Dog Trainers (APDT) and the International Association of Animal Behavior Consultants (IAABC).
However, I recognise that Radica Raeves FDM PDT, T/as The Mindful Dog, is not responsible for any unintentional errors, omissions, or incorrect assertions. I understand that the recommendation of any other product or service is not a guarantee of my satisfaction with that product or service.
Further, I am and will remain responsible for the actions of my dog at all times and I hereby agree to indemnify and hold harmless Radica Raeves FDM PDT, T/as The Mindful Dog, of any claims of injury, expenses, costs, or damages caused by the actions of my dog while under Radica Raeves FDM PDT , T/as The Mindful Dog, instruction or control, and under my own care as a result of following training instructions. I have been told by Radica Raeves FDM PDT, T/as The Mindful Dog, and understand the inherent risks of owning a dog, including but not limited to the risk of dog bites to myself or others.