Last updated: June 1st 2019
Radica Raeves, T/as The Mindful Dog, acknowledges the traditional owners and custodians of the land, seas and rivers of Australia. The Cammeraygal peoples of the Eora nation, on whose land we now stand. We pay our respects to Aboriginal and Torres Strait Islander elders, past and present, and aspire to learn from traditional knowledge and customs, so that, together, we can protect our environment and cultural heritage through law.
Harsh handling by means of mental or physical intimidation, force or physical punishment, is not permitted during our puppy training classes,
nor during our private dog training sessions.
This type of human behaviour will be discouraged, by educating dog owners, handlers and guardians, on the effectiveness of less invasive and less aversive training techniques, based on scientific disciplines, such as applied behaviour analysis.
Your instructor, Radica Raeves CPDT-KA T/as The Mindful Dog, adheres to Steven R. Lindsay’s “Least Invasive, Minimally Aversive” principle, also referred to as the L.I.M.A principle. This scientifically based training principle is supported by the following, leading industry bodies:
All puppies and dogs attending our Puppy School classes and Private Dog Training sessions, need to be up-to-date with their vaccinations, specific for their age group.
Puppies attending PUPPY Class I and Puppy Play Dates, need to have had at least their 1st puppy booster vaccination to protect against Distemper, Hepatitis and Parvovirus (= C3 DHP), at least one week prior to attending group sessions.
Only puppies who have graduated from The Mindful Dog's PUPPY Class I and are well-socialised are able to attend our PUPPY Class II. This group class is NOT SUITABLE for reactive dogs. Puppies need to have had all 3 puppy booster vaccinations (C5 = C3 DHP + annual “Kennel Cough” vaccines for Bordetella, Parainfluenza).
All adult dogs booked for private training sessions, or attending dog training classes and Real Dog Yoga classes, need to be up-to-date with their C5 vaccinations.
Your instructor will request to see a copy of your puppy or dog’s most recent vaccination certificate prior to commencing class.
Please note: We do not consider homeopathic nosodes an acceptable alternative to conventional vaccines for young puppies or dogs. We do however accept a written confirmation by your Veterinarian with regards to a recent titre test (min. 14 days prior to class start date) that your dog is currently still adequately immunised as per the commonly required C5 vaccines.
Your puppy or dog also should have received regular and timely parasite treatments for worms, fleas and ticks. This is for the safety of your puppy or dog, and others; therefore no exceptions can be made. You will be requested to present a copy of your puppy or dog’s most recent vaccination certificate; prior to entering class.
If a puppy or dog is unable to attend classes, owners are more than welcome to attend without their dog, in order to keep up to date with the training course.
Please DO NOT bring your puppy or dog to group class if he or she has:
Training equipment REQUIRED during puppy classes or private dog training sessions:
Our puppy and dog training class programs are designed to be attended in chronological order (Session 1, Session 2, Etc.), rather than a roll-on/roll-off programme or random attendance. Therefore, missed classes cannot be taken by joining another group run by your instructor at another time, as there may not be a spot available, and it is always disruptive to the other group to have an unfamiliar puppy join half-way through the course. For optimum results, please try to attend all your class sessions and complete your course in chronological order.
Occasionally, we may find that a class environment does not suit a puppy or owner. Full discussion over the best way to proceed will be undertaken and this may result in us making alternative arrangements to assist you.
To make the most of the classes and achieve optimal results, short daily training sessions at home are favourable to allow you and your puppy to practice the techniques and lessons prior to the next class.
The minimum required enrolments per group class or puppy play date is 3.
In the event the enrolment minimum is not met - either due to insufficient enrolments at least 3 days prior to the start of your class, or due to last-minute cancellations from attendees within 3 days prior to the start of class - your instructor will provide you with the following options:
Radica Raeves CPDT-KA, T/as The Mindful Dog, does not restrict the number of family members that are allowed to attend puppy school classes and puppy play dates (the more the merrier) and children are more than welcome. However, all children must be under the supervision of a responsible adult, who must agree to prevent them from disturbing the process of learning during the class. Children under the age of 5 may attend only if a second adult also attends, in order to enable one adult to concentrate on the child and the other on the puppy. We encourage older children to attend our puppy school classes and puppy play dates, as we consider this to be in the best interest of all puppies attending. Young people under the age of 16 must be accompanied by an adult and should not be left to bring the dog to classes on their own. Instructors reserve the right to request that disruptive children, adults or dogs not attend future classes.
Puppies of any dog breed or cross-breed are welcome to join our puppy training classes and puppy play dates.
Class and playgroup sizes are kept small, in order to provide individual tuition and a relaxed learning environment (e.g. 6 puppies max. / puppy class).
Our PUPPY I and PUPPY Class IIes, as well as our Puppy Play Dates, are designed to be fun and rewarding for both dog and owner; and in the interest of safety, responsibility and welfare it is important that the following terms and conditions, specific to Puppy School and Puppy Play Dates are noted:
1. PUPPY Class I - Age Restrictions:
Only puppies aged between 8 and 16 weeks old at the start of this 4-week course can attend PUPPY Class I.
This is due to the fact that the developmental of this age bracket are quite different from older puppies. Regarding our generous offer to provide FREE phone and email support for all our PUPPY Class I Graduates until their 1st Birthday - the following conditions apply
Private dog training sessions and private Real Dog Yoga sessions, are held in your home, or at the specified training venue, at the time of booking, appropriate to your puppy or dog’s vaccination and general health status.
Private training sessions and private Real Dog Yoga sessions are offered for puppies and dogs of all ages and all breeds, who reside in our service area - on Sydney’s North Shore.
Please also refer section: 2. Health & Safety, Hygiene & Training Environment
Adult dog training classes and Real Dog Yoga classes are held at the training venue specified at the time of booking.
Adult dog training classes and Real Dog Yoga classes are only offered for adult dogs (+ 1 year old) of all breeds.
Please also refer section: 2. Health & Safety, Hygiene & Training Environment
At the time of online booking and payment, you will receive an email confirmation of your class enrollment or private appointment. This email will confirm dates and times, and provide any other useful information with regards to your booking.
The class enrolment confirmation email, confirms that the customer will attend the entire, multi-week class course. The customer is expected to make every effort to attend each week. If the customer is unable to attend, they are responsible for informing their instructor as soon as possible.
It is the customer’s responsibility to ensure they attend on the correct date, time and place for the classes, according to the details provided by the instructor, and to inform their instructor if they are unable to attend and/or would subsequently like to arrange a catch-up session.
The full course fee or appointment fee must be paid at the time booking, using our secure online payment system (Square or Stripe). The price advertised at time of booking applies.
Failure to pay in advance may result in your spot being given to another customer.
Failure to attend a course that you have booked a place for, but not yet paid for, will result in a request for full payment, which you agree to be liable for.
All cancellations need to be given at least 7 DAYS PRIOR TO THE START DATE of your class. Because we operate our classes on a very low instructor ~ dog ratio, refunds for cancellations within 7 days of the start date of the course, will only be granted if your spot can be filled by another customer.
All cancellations for Private Dog Training Consultations need to be communicated at least 48 HOURS prior to your scheduled appointment.
Refunds will not be granted once the course has started. There will be no partial refunds for missed classes.
Refunds will not be granted if the customer was not at home at the scheduled appointment time, or if the customer does not show up on the scheduled appointment time at the specified venue.
There will be no partial refunds for missed time if the customer arrived late to the scheduled appointment. We totally understand that unexpected things happen. Please contact us if you have questions.
Any exceptions to the above "Bookings, Cancellations & Refunds" policy is at the discretion of The Mindful Dog’s class instructor or trainer.
By accepting our full terms and conditions, you also consent and agree that The Mindful Dog, its employees, or agents have the right to take photographs, videotape, or digital recordings of yourself, your family members and your pets during puppy and dog training classes at Paw Republic in Crows Nest, and to use these in any and all media, now or hereafter known, and exclusively for the purpose of marketing and education.
Your further understand and consent that no full names or contact details of yourself or family members will be disclosed therein. Only first names, pet names, species and breed will be made public in descriptive text or commentary.
You hereby release to The Mindful Dog, its agents, and employees all rights to exhibit this work in print and electronic form publicly or privately for use online and in their marketing and educational collateral. You also waive any rights, claims, or interest you may have to control the use of your identity or likeness in whatever media used.
You understand that there will be no financial or other remuneration for recording yourself, family members or pets, either for initial, or subsequent transmission or playback. You also understand that The Mindful Dog, is not responsible for any expense or liability incurred as a result of your participation in this recording, including any medical expenses due to any sickness or injury incurred as a result.
You represent that you are at least 18 years of age, have read and understood the foregoing statement, and are competent to execute this agreement.
You agree that:
Radica Raeves CPDT-KA, T/asThe Mindful Dog, will endeavour to create as safe an environment as possible for the training of my dog and will offer only sound, safe, and responsible training instructions based on the current knowledge and best practices described in the position statements of the Certification Council for Pet Dog Trainers (CCPDT), the Association of Pet Dog Trainers (APDT) and the International Association of Animal Behavior Consultants (IAABC).
However, I recognise that Radica Raeves CPDT-KA, T/as The Mindful Dog, is not responsible for any unintentional errors, omissions, or incorrect assertions. I understand that the recommendation of any other product or service is not a guarantee of my satisfaction with that product or service.
Further, I am and will remain responsible for the actions of my dog at all times and I hereby agree to indemnify and hold harmless Radica Raeves CPDT-KA, T/as The Mindful Dog, of any claims of injury, expenses, costs, or damages caused by the actions of my dog while under Radica Raeves CPDT-KA , T/as The Mindful Dog, instruction or control, and under my own care as a result of following training instructions. I have been told by Radica Raeves CPDT-KA, T/as The Mindful Dog, and understand the inherent risks of owning a dog, including but not limited to the risk of dog bites to myself or others.